Terms of Service

Effective Date: 2026-07-09

Last Updated: 2026-07-09

1. INTRODUCTION

Welcome to One2One Meet ("Platform", "we", "our", "us"), a software-as-a-service (SaaS) platform that enables event networking, one-to-one meeting scheduling, attendee engagement, and virtual or hybrid event experiences. We also provide white-label solutions for event organizers, enterprises, and institutions ("Clients").

These Terms of Service ("Terms") govern your access to and use of our Platform, including web applications, mobile applications, APIs, and related services (collectively, the "Services").

By accessing or using One2One Meet, you agree to be legally bound by these Terms. If you do not agree, you must discontinue use immediately.

We may change, modify, add, or remove portions of these Terms from time to time. For material changes, we will provide at least 30 days notice by email and/or a notice within the Platform before the changes take effect; minor or legally-required changes may be effective when posted. Your continued use of the Services after the effective date of any change constitutes your acceptance of the updated Terms.

The Platform is owned and operated by Techart Trekkies Pvt. Ltd., a company duly registered in Kathmandu, Nepal [Company Registration No. 202339].

2. DEFINITIONS

For the purposes of these Terms:

"Platform" refers to the One2One Meet web and mobile applications and associated infrastructure.
"User" means any individual accessing or using the Platform, including attendees, speakers, participants, and organizers.
"Client" refers to any organization, company, or entity using the Platform to host or manage events.
"Services" means all features, tools, and functionalities provided through the Platform.
"Content" means any data, text, images, files, messages, or materials uploaded, shared, or transmitted through the Platform.
"Personal Data" means information relating to an identified or identifiable individual, as defined by Applicable Data Protection Laws.
"Applicable Data Protection Laws" means all laws governing Personal Data applicable to processing under these Terms, including the EU GDPR, UK GDPR, CCPA/CPRA, PIPEDA, PIPL, and Nepal's Individual Privacy Act 2075 (2018), as applicable.
"DPA" means the Data Processing Agreement referenced in Section 10.

3. ELIGIBILITY AND REGISTRATION

To use the Platform, you must:

Be at least 18 years of age or the legal age in your jurisdiction, or be accessing the Platform under the supervision of a parent or legal guardian;
Provide accurate, current, and complete information;
Have the legal capacity to enter into a binding agreement;
Confirm that you can form legally binding contracts.

You agree to keep your account information updated at all times. We reserve the right to suspend or terminate accounts that contain false or misleading information, and we will not be liable or responsible for any losses suffered as a result of such suspension or termination.

4. YOUR ACCOUNT

4.1 Account Creation and Management: To access certain services offered by the Platform, we may require that you create an account with us or provide personal information to complete the creation of an account. We may, acting reasonably and where necessary for security, legal, or policy reasons, suspend or invalidate a username and/or password; where practicable we will provide notice, and we shall not be liable for losses arising from such action taken in good faith.

4.2 Account Security and Responsibility: You are responsible for maintaining the confidentiality of your user identification, password, account details, and related private information. You agree to accept this responsibility and ensure your account and its related details are maintained securely at all times, and that all necessary steps are taken to prevent misuse of your account.

You should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. You agree and acknowledge that any use of the Platform and related services offered and/or any access to private information, data, or communications using your account and password shall be deemed to be either performed by you or authorized by you as the case may be.

You agree to be bound by any access of the Platform and/or use of any services offered by the Platform (whether such access or use are authorized by you or not). You agree that we shall be entitled (but not obliged) to act upon, rely on, or hold you solely responsible and liable in respect thereof as if the same were carried out or transmitted by you. You further agree and acknowledge that you shall be bound by and agree to fully indemnify us against any and all losses arising from the use of or access to the Platform through your account.

You hereby agree to change your password from time to time and to keep your account secure. You shall be responsible for the confidentiality of your account and liable for any disclosure or use (whether such use is authorized or not) of the username and/or password.

Please ensure that the details you provide us with are correct and complete at all times. You are obligated to update details about your account in real time by accessing your account online. For information you are not able to update by accessing your account on the Platform, you must inform us via our communication channels to assist you with these changes.

5. USE OF THE PLATFORM

5.1 License Grant: We grant you a non-transferable, revocable, and non-exclusive license to use the Platform in accordance with these Terms for hosting and managing events as permitted by the Platform. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance.

We grant you a limited license to access and make use of this Platform, but not to download (excluding page caches) or modify the Platform or any portion of it. This license does not include any resale or commercial use of the Platform or its contents; any derivative use; any downloading or copying of account information for the benefit of another user; or any use of data mining, robots, or similar data gathering and extraction tools.

5.2 Prohibited Conduct: You agree to use the Platform only for lawful purposes and in accordance with these Terms. You must not:

Use the Platform for illegal, fraudulent, or unauthorized purposes, or in connection with a criminal offense or other unlawful activity;
Interfere with or disrupt the integrity or performance of the Platform or access to it;
Attempt to gain unauthorized access to systems, networks, or data connected to the Platform;
Upload, use, or distribute any software or material that contains viruses, malicious code, or harmful components which may impair the Platform or another User's device;
Reproduce, copy, distribute, resell, or otherwise exploit the Platform for any commercial purpose without express written consent;
Use automated systems (bots, scrapers, crawlers) without authorization;
Impersonate any person or entity or misrepresent your affiliation;
Send or reuse material that does not belong to you or that is illegal, offensive, defamatory, obscene, harassing, or otherwise objectionable;
Send materials that infringe copyright, trademark, confidentiality, privacy, or other rights;
Post content that promotes money laundering or gambling, or is harmful to minors;
Post or transmit any materials deemed illegal by applicable law;
Use the Platform in any way that threatens the unity, integrity, security, or sovereignty of any State or friendly relations with foreign States.

We reserve the right to monitor usage and take appropriate action, including suspension or termination. Any breach of these Terms shall result in the immediate revocation of the license granted herein without notice. In severe cases, we reserve the right to file reports with regulators or law enforcement agencies.

6. USER SUBMISSIONS AND CONTENT

Users retain ownership of their Content. By submitting Content to the Platform, you grant Techart Trekkies Pvt. Ltd. (One2One Meet) a limited, worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, display, and process your Content in order to operate and improve the Platform and provide Services to Users and Clients.

You represent and warrant that: (a) you have the necessary rights to upload the Content; and (b) the Content does not violate any laws or third-party rights.

You shall not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any submissions. We may, but shall not be obligated to, remove or edit any submissions without notice. We reserve the right to remove Content that violates these Terms.

7. CLAIMS AGAINST OBJECTIONABLE CONTENT

The Platform hosts event listings and user-generated content. It is not possible for us to review all content in advance; accordingly, we operate on a "notice, review, and takedown" basis.

If you believe that any content on the Platform is unlawful, infringing, defamatory, obscene, harassing, or otherwise objectionable, please notify us at legal@one2onemeet.com.

We will make all practical endeavors to investigate and remove valid objectionable content within a reasonable time. Please provide your name, address, contact information, and as many relevant details of the claim as possible (the party responsible, instances, and proof). Incomplete details may render your claim invalid, and false or misleading claims may have legal consequences.

8. INTELLECTUAL PROPERTY RIGHTS

8.1 Platform Ownership: All rights, title, and interest in the Platform, including software and codebase, design, UI/UX, branding, algorithms, and technology, are owned exclusively by Techart Trekkies Pvt. Ltd. or its licensors. The Platform or any portion of it may not be reproduced, copied, sold, resold, distributed, or otherwise exploited for any commercial purpose without our express written consent. All intellectual property rights, whether registered or unregistered, in the Platform and its content remain our property, protected by applicable copyright laws and international conventions. All rights reserved.

8.2 Trademarks and Copyrights: One2One Meet, the One2One Meet logo, and other marks are trademarks or registered trademarks in the relevant jurisdiction(s). Our graphics, logos, headers, icons, scripts, and service names may not be used in connection with any product or service that does not belong to us or in any manner likely to cause confusion or that disparages us. You may not use framing techniques, meta tags, or our marks without our express written consent. Any unauthorized use terminates the license granted to you.

8.3 Claims Against Infringing Content: We respect the intellectual property of others. If you believe your IP rights have been infringed, please write to us at legal@one2onemeet.com and we will make reasonable efforts to address your concern within a reasonable time. Please provide your name, address, contact information, and relevant details and proof. Incomplete details may render your claim invalid, and false information may constitute a legal offense.

9. SOFTWARE AND UPDATES

Our software includes any software (including updates, upgrades, and related documentation) that we make available to you for use in connection with the Platform (the "Software"). You may use the Software solely to use and enjoy our Services as permitted by these Terms. You may not: incorporate any portion of the Software into your own programs; transfer, sell, rent, lease, distribute, or sub-license the Software; assign any rights to it; use it for any illegal purpose; or copy, modify, reverse engineer, decompile, disassemble, or create derivative works from it.

We may cease providing service and terminate your right to use the Software at any time; your rights terminate automatically if you fail to comply with these Terms. We may offer automatic or manual updates. All Software is our property and/or that of our affiliates or suppliers, protected by applicable copyright laws. When you use the Platform you may also be using third-party services (e.g., a wireless carrier or mobile platform provider) subject to their own policies, terms, and fees.

10. DATA PROTECTION AND PRIVACY

Your use of the Platform is governed by our Privacy Policy, which is incorporated by reference into these Terms. Personal information and data provided to us by you or through your use of the Platform will be treated in accordance with our Privacy Policy and applicable laws. If you object to your information being transferred or used as specified in the Privacy Policy, please do not use the Platform.

For white-label and enterprise Clients, One2One Meet acts as a Data Processor and Clients act as Data Controllers. We process data in accordance with Client instructions and applicable agreements (including Data Processing Agreements where required).

10.1 Roles: For Personal Data of attendees processed on behalf of a Client, the Client is the Data Controller and One2One Meet is the Data Processor, processing only on the Client's documented instructions. For data we process for our own purposes (account administration, billing, security), we act as Controller under our Privacy Policy.

10.2 DPA: Where required by Applicable Data Protection Laws, the parties will enter into the Data Processing Agreement (DPA), incorporated by reference, governing processing details, security, sub-processors, and international transfers.

10.3 Compliance: Each party will comply with Applicable Data Protection Laws, including, where applicable, the EU GDPR, UK GDPR, CCPA/CPRA, PIPEDA, PIPL, and Nepal's Individual Privacy Act 2075. The Client warrants it has a lawful basis and requires consents/notices for the Personal Data it uploads or instructs us to process.

10.4 Security: We implement appropriate technical and organizational measures (encryption in transit via TLS, access controls, least-privilege, monitoring) consistent with GDPR Art. 32.

10.5 Breach notification: We will notify the Client without undue delay, and in any event within 72 hours where feasible, after becoming aware of a Personal Data breach affecting the Client's data, and provide information reasonably required for the Client's notification obligations.

10.6 Sub-processors: We may engage vetted sub-processors under written terms with equivalent data-protection obligations and remain responsible for them; a current list is available on request and we will inform clients of material changes.

10.7 International transfers: Personal Data may be processed outside the Client's country, including in Nepal and where our sub-processors operate. Where required, transfers rely on appropriate safeguards such as the EU/UK Standard Contractual Clauses (SCCs). (Nepal is not currently on the EU adequacy list.)

10.8 Data-subject rights: We will assist the Client in responding to requests to exercise rights (access, rectification, erasure, restriction, portability, objection) under Applicable Data Protection Laws.

10.9 Return/deletion: On termination, we will delete or return Personal Data as instructed by the Client, subject to legal retention (Section 17).

10.10 Cookies: Use of the Platform involves cookies and similar technologies as described in our Cookie Notice; EEA/UK users are presented with a consent mechanism for non-essential cookies.

10.11 Representatives / DPO. Where required by Art. 27 GDPR / UK GDPR, we will appoint an EU Representative and UK Representative, and a Data Protection Officer where required by Art. 37 GDPR. Contact: privacy@one2onemeet.com.

11. THIRD-PARTY SERVICES AND INTEGRATIONS

The Platform may include integrations with third-party services (e.g., payment gateways, analytics tools, communication providers). We are not responsible for their availability or functionality, the accuracy or reliability of their data, or their privacy practices. Use of third-party services is subject to their respective terms; review their privacy statements and terms carefully.

12. PAYMENTS, FEES, AND BILLING

Where applicable:

Clients agree to pay all fees associated with the Services in accordance with agreed terms;
Fees may be subscription-based, usage-based, or contract-based;
Payments must be made according to agreed billing terms;
Fees are non-refundable unless otherwise specified in writing by Techart Trekkies Pvt. Ltd.;
Late payments may result in suspension of Services;
We reserve the right to revise pricing with prior notice to clients.

Fees are exclusive of taxes. The Client is responsible for applicable VAT, GST, sales, and withholding taxes, except taxes on our net income.

For matters relating to renewal or subscription cancellation, clients may reach out to us at info@one2onemeet.com .
Trial subscriptions may be canceled before expiry without incurring any penalty.

13. SERVICE AVAILABILITY AND MAINTENANCE

We aim to provide a reliable and secure Platform; however, we do not guarantee continuous, uninterrupted access or error-free performance. We may perform scheduled or emergency maintenance, upgrade systems, and temporarily suspend access when necessary, using reasonable efforts to limit frequency and duration and, where practicable, provide notice. Availability commitments, if any, are set out in the Service Level Agreement (SLA).

14. WARRANTIES AND DISCLAIMERS

You acknowledge that you access the Services and transact at your own risk and using your best judgment. We expressly disclaim all warranties or representations (express or implied) as to quality, suitability, accuracy, reliability, completeness, timeliness, performance, merchantability, fitness for a particular purpose, or legality. The Platform, content, information, software, Services, and related graphics are provided "as is", without warranty of any kind. We are not liable for the actions or inactions of third-party service providers. Nothing in this Section excludes warranties or rights that cannot be excluded under Applicable Law.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of data, business interruptions, loss of profits, revenue, contracts, anticipated savings, goodwill, or wasted expenditure;
We are not responsible for losses that are not reasonably foreseeable to both parties;
Our total liability for all claims arising out of or relating to these Terms or the Services shall not exceed the amount paid by the Client for the Services during the preceding 12 months.

We are not responsible for event disruptions, cancellations, or consequences of circumstances beyond our reasonable control.

15.1 Carve-outs. Nothing in these Terms limits or excludes liability for: fraud or fraudulent misrepresentation; death or personal injury caused by negligence; a party's indemnification obligations; a party's breach of confidentiality; our breach of data-protection obligations to the extent caused by our negligence; or any liability that cannot be limited under Applicable Law.

16. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Techart Trekkies Pvt. Ltd. (One2One Meet), its affiliates, and their officers, directors, agents, and employees from any claim, demand, or action (including reasonable attorney's fees) arising out of: your use of the Platform or violation of these Terms; your infringement of any third-party rights; your Content; or your breach of Applicable Data Protection Laws.

16.1 We will indemnify the Client against third-party claims that the Platform (as provided by us and used per these Terms) infringes that third party's intellectual-property rights, subject to prompt notice, our control of the defense, and the liability limits in Section 15.

17. TERMINATION AND SUSPENSION

We may suspend or terminate access to the Platform for violation of these Terms, for legal or regulatory reasons, or to protect security or system integrity. For a curable material breach, we will give 15 days cure period where practicable before termination. Upon termination, your access will cease, and outstanding fees remain payable. We will make Client data available for export for 30 days after termination, then delete it, subject to legal retention. Any termination does not affect rights and obligations accrued before termination. Users may stop using the Platform at any time; if you are dissatisfied, your sole remedy is to discontinue use.

18. WHITE-LABEL AND ENTERPRISE USE

For Clients using white-label or enterprise solutions: Clients are solely responsible for their event content and user data; One2One Meet provides infrastructure and technical services only; Clients must ensure compliance with all applicable laws; and custom agreements (SLA, DPA, MSA) may apply in addition to these Terms.

19. CONFIDENTIALITY

Users and Clients agree to protect confidential and proprietary information shared through the Platform and not to disclose sensitive business, technical, or user data without authorization. This obligation survives termination.

20. COMMUNICATION

When you visit the Platform or send emails to us, you are communicating with us electronically. You may be required to provide a valid phone number when registering. We may communicate with you by email, SMS, phone call, or in-Platform notice. You consent to receive service and transactional communications necessary to the Services; you may opt out of promotional/marketing communications at any time. Please inform us if you wish to change your communication preferences or contact details.

21. AMENDMENTS TO TERMS

We reserve the right to make changes to the Platform, its policies, and these Terms at any time. You will be subject to accept the Terms at the time you use the Platform, unless a change is required by law or government authority (in which case it applies to your prior use as well). You must accept these updated terms to proceed with the platform. If any provision is deemed invalid or unenforceable, it will be severed and will not affect the remaining provisions.

22. EVENTS BEYOND OUR CONTROL

We will not be responsible for any delay or failure to comply with our obligations if it arises from a cause beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, acts of government, epidemic or pandemic, or failures of utilities, internet, or third-party providers. This does not affect your statutory rights.

23. WAIVER

You acknowledge that we are a private commercial enterprise and reserve the right to conduct business as we deem fit. If you breach these Terms and we take no action, we remain entitled to use our rights and remedies in any other situation where you breach these Terms.

23A. ORDER OF PRECEDENCE

If there is a conflict, the following order applies (highest first): (1) a signed Master Services Agreement / Order Form; (2) the DPA; (3) the SLA; (4) these Terms; (5) the Privacy Policy and other posted policies.

23B. SANCTIONS, EXPORT CONTROL, AND ANTI-BRIBERY

You represent that you and your users are not subject to sanctions and are not located in an embargoed jurisdiction, and you will comply with applicable export-control, sanctions (including UN, US OFAC, EU, and UK), and anti-bribery/anti-corruption laws when using the Platform.

23C. GENERAL (ASSIGNMENT, ENTIRE AGREEMENT, NOTICES)

Assignment: You may not assign these Terms without our written consent; we may assign to an affiliate or in a merger/acquisition/asset sale.

Entire Agreement: These Terms (with the Order Form, SLA, DPA, and policies) are the entire agreement and supersede prior understandings.

No third-party beneficiaries. Relationship: the parties are independent contractors.

Notices: legal notices to us at legal@one2onemeet.com.

Publicity: we may identify the Client as a customer and use its name/logo in customer lists unless the Client opts out in writing.

24. GOVERNING LAW AND JURISDICTION

These Terms are governed by and construed in accordance with the laws of Nepal. You agree, as we do, to submit to the exclusive jurisdiction of the courts in Kathmandu. This does not prevent either party from seeking interim or injunctive relief to protect intellectual property, confidential information, or data.

25. DISPUTE RESOLUTION

In the event of a dispute, the parties will first attempt resolution through good-faith negotiation for 30 days. If unresolved, the dispute will be finally determined by the exclusive jurisdiction of the courts of Kathmandu, Nepal (Section 24). Any legal action must be commenced within one (1) year after the cause of action arises, to the extent permitted by Applicable Law.

26. CONTACT INFORMATION

For questions regarding these Terms or to report violations:

Techart Trekkies Pvt. Ltd. (One2One Meet), Kathmandu, Nepal

ACKNOWLEDGMENT AND AGREEMENT: By using One2One Meet, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree to any part of these Terms, you must immediately stop using the Platform.